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STS Services
STS Home
New Users Guide
- What to Buy
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Fixing Your Computer
- Quick and Easy Solutions
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- Why is it so important?
- Easy Steps to Secure
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Virus Information
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Horizon Live
Virus and Spyware Removal
Viruses are small programs often imbedded in websites, e-mail, or programs that can steal
private information, attack other individuals or companies, and spread to other users.
Spyware often can cause random pop ups, redirect your web browser, or gather information
on how you use your computer to send back to advertising companies. Both can be very
frustrating, difficult to get rid of, and potentially harmful to your property or network
connection. If you have an updated Antivirus program, keep your Operating System
updated, and periodically run an anti-spyware scanner you should be able to avoid most
viruses and spyware. This guide is written for Microsoft's Windows operating systems,
since Windows is much more likely to be infected than Mac or Linux. This guide also assumes
you already have an infection. If you wish
to prevent viruses and spyware, check our Securing Your Computer
section. You are of course welcome to call us for assistance if these instructions are
hard to follow.
Tools and Software You Will Need
If you are in the Residence Halls, go to your community Front Desk and check out a STS Utility CD. This disk will contain all the programs you will need. There is also a more thorough Virus Cleanup Guide in the Advanced Cleaning Methods section which you can run off the CD even if you are not online. If you do not have this CD, get the following:
- Windows XP Service Pack 2 (261MB) or Windows 2000 SP4 (130MB) if you are using these Operating Systems.
- F-Secure Anti-Virus (requires UGA MyID) or a comparable Anti-Virus with an active subscription.
- Ad-Aware or comparable Anti-Spyware program.
- WinSock XP Fix - needed to fix networking parts of Windows when Spyware and Viruses break them.
- Mozilla Firefox or Opera. These alternative web browsers include pop-up blockers and excellent security. Many online viruses specifically target Internet Explorer, so using an alternative browser can make you immune to almost all of them. Spyware caused redirects typically do not affect these browsers, and they often offer many more features.
Student Technology Support is a department of Enterprise Information Technology Services - Client Services Division and the Office of the Chief Information Officer and Associate Provost at the University of Georgia. For any questions about STS, please call 706-542-3333. If there are any questions about the website, please feel free to e-mail us at sts@uga.edu. Additional information may be found at the links below.
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This page was last updated on Thursday, 13-Apr-2006 18:13:13 EDT